Vista Entertainment Solutions Limited (“Vista”, “we”, “us”, or “our”), based at Shed 12, City Works Depot, 90 Wellesley Street West, Auckland Central, Auckland 1010, New Zealand takes our data protection and privacy responsibilities seriously.
Please note that other companies in the Vista group may collect, use and share personal information, such as Movio and Powster. These companies have their own privacy policies, which are generally available from the relevant websites for those products and services.
Third party websites
When we collect information
We collect information about you if you register with or use our website or services, work with us as a business partner, register or attend an event organised or hosted by us, apply for a job with us, subscribe to our newsletter or other forms of marketing communications, respond to a survey or fill out a form created or sent by us, or if you otherwise contact us (together, “Services”).
We may also collect personal information from third parties, such as your employer, public databases or social media networks.
Personal information we collect from you and use if you use our website or services
Notwithstanding the above, we may use information that does not identify you (including information that has been aggregated or de-identified) for any purpose except as prohibited by applicable law. For information on your rights and choices regarding how we use information about you, please see the Legal Rights section below.
We will use the personal information we collect to operate, maintain and provide to you the features and functionality of the Services, to prevent and address security threats, fraud, or breach of our terms, to communicate with you (including to send you technical notices, security alerts, or changes to our product or policies, as well as to send you advertising), to monitor and improve the Services and business, to fulfil any other business or commercial purposes at your direction or with your notice and/or consent, and to help us develop new products and services.
Legal basis for using your personal information
We will only collect, use and share your personal information where we are satisfied that we have an appropriate legal basis to do this (namely, that the processing is necessary for our legitimate interests and/or for compliance with a legal obligation to which we are subject). This is because:
If you would like to find out more about the legal basis for which we process personal information, please contact us.
We share your personal information in the manner and for the purposes described below:
If, in the future, we sell or transfer some of or all of our business or assets to a third party, we may disclose information to a potential or actual third-party purchaser of our business or assets.
How we use personal information to keep you up to date with our products and services
We may use personal information to let you know about our products and services that we believe will be of interest to you. We may contact you by email, post, or telephone or through other communication channels that we think you may find helpful. In all cases, we will respect your preferences for how you would like us to manage marketing activity with you.
How you can manage your marketing preferences
To protect privacy rights and to ensure you have control over how we manage marketing with you:
Please note that you cannot opt-out of non-promotional emails, such as those about your transactions, servicing, or Vista’s ongoing business relations. Your opt out is limited to the email address, device, and phone number used and will not affect subsequent subscriptions.
We recommend you routinely review the privacy policies and preference settings that are available to you on any social media platforms as well as your preferences within your account with us.
We operate on a global basis. Accordingly, your personal information may be transferred and stored in countries outside of the country you are located in, including the EU, New Zealand, and the United States of America, that are subject to different standards of data protection.
We will take appropriate steps ensure that transfers of personal information are in accordance with applicable law and carefully managed to protect your privacy rights and interests and transfers are limited to countries which are recognized as providing an adequate level of legal protection or where we can be satisfied that alternative arrangement are in place to protect your privacy rights. To this end:
You have a right to contact us for more information about the safeguards we have put in place (including a copy of relevant contractual commitments) to ensure the adequate protection of your personal information when this is transferred as mentioned above.
We have implemented and maintain appropriate technical and organisational security measures, policies and procedures designed to reduce the risk of accidental destruction or loss, or the unauthorised disclosure or access to such information appropriate to the nature of the information concerned.
Measures we take include:
As the security of information depends in part on the security of the computer you use to communicate with us and the security you use to protect User IDs and passwords, please take appropriate measures to protect this information. Nevertheless, transmission of information via the internet is not completely secure and we cannot guarantee the security of information.
Storing your personal information
In specific circumstances we may store your personal information for longer periods of time so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your personal information or dealings.
Subject to certain exemptions, and in some cases dependent upon the processing activity we are undertaking and where your personal information originates from, you have certain rights in relation to your personal information.
If you are resident in the European Economic Area, under European law you have the following rights in respect of your personal information:
If you wish to access any of the above rights, we may ask you for additional information to confirm your identity and for security purposes, in particular before disclosing personal information to you. We reserve the right to charge a fee where permitted by law, for instance if your request is manifestly unfounded or excessive.
You can exercise your rights by contacting us at email@example.com. Subject to legal and other permissible considerations, we will make every reasonable effort to honour your request promptly or inform you if we require further information in order to fulfil your request.
We may not always be able to fully address your request, for example if it would impact the duty of confidentiality we owe to others, or if we are legally entitled to deal with the request in a different way.
Right to access personal information
You have a right to request that we provide you with a copy of your personal information that we hold, and you have the right to be informed of; (a) the source of your personal information; (b) the purposes, legal basis and methods of processing; (c) the data controller’s identity; and (d) the entities or categories of entities to whom your personal information may be transferred.
Right to rectify or erase personal information
You have a right to request that we rectify inaccurate personal information. We may seek to verify the accuracy of the personal information before rectifying it.
You can also request that we erase your personal information in limited circumstances where:
We are not required to comply with your request to erase personal information if the processing of your personal information is necessary:
Right to restrict the processing of your personal information
You can ask us to restrict your personal information, but only where:
We can continue to use your personal information following a request for restriction, where:
Right to transfer your personal information
You can ask us to provide your personal information to you in a structured, commonly used, machine-readable format, or you can ask to have it transferred directly to another data controller, but in each case only where:
Right to object to the processing of your personal information
You can object to any processing of your personal information which has our legitimate interests as its legal basis, if you believe your fundamental rights and freedoms outweigh our legitimate interests.
If you raise an objection, we have an opportunity to demonstrate that we have compelling legitimate interests which override your rights and freedoms.
Right to object to how we use your personal information for direct marketing purposes
You can request that we change the manner in which we contact you for marketing purposes.
You can request that we do not transfer your personal information to unaffiliated third parties for the purposes of direct marketing or any other purposes.
Right to obtain a copy of personal information safeguards used for transfers outside your jurisdiction
You can ask to obtain a copy of, or reference to, the safeguards under which your personal information is transferred outside of the European Union.
We may redact data transfer agreements to protect commercial terms.
Right to lodge a complaint with your local supervisory authority
You have a right to lodge a complaint with your local supervisory authority if you have concerns about how we are processing your personal information.
We ask that you please attempt to resolve any issues with us first, although you have a right to contact your supervisory authority at any time.
California residents have certain privacy rights under the California Consumer Privacy Act of 2018, also known as the CCPA. The CCPA requires additional disclosures, and provides rights to know, delete, and opt-out, which are detailed below.
Notice of Collection
In the past 12 months, we have collected the following categories of personal information listed in the CCPA:
For more information on information we collect, including the sources we receive information from, review the What Personal Information We Collect section. We collect and use these categories of personal information for the business purposes described in the same section, including to provide and manage our Services.
Vista does not sell (as that term is defined in the CCPA) the personal information we collect (and will not sell it without providing a right to opt out). We use and partner with different types of entities to assist with our daily operations and manage our Services. Please review the How We Share Personal Information section for more detail about the parties we have shared information with.
Our website and Services are intended to provide information to our customers and job applicants. By using the website, Services or interacting with Vista offline, you represent and warrant that you will only provide information within the context of (i) your role as a job applicant, business contact, supplier, prospective customer or customer or (ii) Vista conducting due diligence regarding, or providing or receiving a product or service to or from your employer.
Our processing of Customer Data is governed by the terms of our service agreements with our customers and their privacy policies, and not this Policy. We are not responsible for how our customers treat the information we collect on their behalf, and we recommend you review their own privacy policies.
We acknowledge that you may have rights in connection with Customer Data. If you are a California resident and we, as a service provider, have processed your information behalf of a customer and you wish to exercise your CCPA rights, please inquire with our customer directly.
Right to Non-Discrimination.
You have the right not to receive discriminatory treatment by us for the exercise of any of your rights.
Shine the Light.
California’s “Shine the Light” law permits residents of California to request certain details about how certain types of their information are shared with third parties and, in some cases, affiliates, for those third parties’ and affiliates’ own direct marketing purposes. We may share personal information as defined by “Shine the Light” with our affiliates for those their own direct marketing purposes. If you are a California resident and wish to obtain information about our compliance with this law, please e-mail us at firstname.lastname@example.org or send us a letter to the mailing address under "Contact Us" below. Requests must include "California Privacy Rights Request" in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that Vista is not required to respond to requests made by means other than through the provided e-mail address or mail address.
Nevada consumers may submit requests directing the business not to sell certain kinds of personal information that the business has collected or will collect about the consumer. A sale under Nevada law is the exchange of personal information for monetary consideration by the business to a third party for the third party to license or sell the personal information to other third parties. If you are a Nevada consumer and wish to submit a request relating to our compliance with Nevada law, please contact us as at email@example.com.
Legal rights in other jurisdictions
Residents in other jurisdictions may also have similar rights to the above. Please contact us at firstname.lastname@example.org if you would like to exercise one of these rights, and we will comply with any request to the extent required under applicable law.
If you experience any difficulties accessing the information here, please contact us via the details above to obtain this Policy in an alternate format.
To contact your data protection supervisory authority
You have a right to lodge a complaint with your local data protection supervisory authority (i.e. your place of habitual residence, place or work or place of alleged infringement) at any time. We ask that you please attempt to resolve any issues with us before your local supervisory authority.